Hi there,

Please check the latest preview patch 1.036, and let us know if this fixes the issues. Please also try to run the game with "fastest" settings

Cheers,

Hi, it works for me now with the MacShaderTest and the fastest settings. It does however not work with the patch 1.036. I tried the 1.046 right before this fix and it didn't work. 

Hi Bost,

Many thanks for the information!

I clearly shoulda checked to make sure there were no glitches in ES2 before I bought it.  I'm in the same boat as (what looks like) a lot of people. 

For now, I'm hoping to use the work-around, but can't see the "button on their home planet."   Spare me a minute of your time and help me see that, please?  

bost wrote:

BTW, in case it is meaningful, the same macbook pro hardware hangs in the same place on windows 10 bootcamp (running in force opengl mode). Understand it is not a supported config, but I think may help rule out some OS-X specific. Speculating wildly, but maybe it is some kind of issue with an effect on that screen (the AI character hologram effect?) and the iris pro, retina displays (note running the game in various lower resolutions doesn't help), opengl, etc.

Workaround: Can access diplomacy directly with individual AI's by using the button on their home planet.

BTW the diplomacy screen hang is still there in .11 preview

Is there any update on this? 

It's difficult to preform the workaround because to get visability on the home planet, you have to send a scout out. That tend to annoy other factions. It would be useful to be able to access the 'button on their home planet' by clicking a member of their fleet. Or at least being able to respond to messages. 

Hey guys!
We are still working on this issue and we need your help: we are investigating a possible hardware compatibility problem.
For that, could you post a screenshot of your system configuration?
Like this:

Thanks for your help (we are not forgetting about you)

Ok, we tried a fix for this issue. Could you test it and tell me if you still have it or not?

For that, you need to start the game from a new version:

• Right click on the game in your Steam Library 
• Select Properties
• Select the Betas tab
• Enter the password: MacShaderTest
• The new build for the game will be available
• Select the mactesting build in the drop down list

With this new version, you can load a previous save and try to access to the Diplomacy screen.
If you still have a freeze/crash, could you send me the Diagnostics and Output logs file?

Thanks for your help.

Trying it now!

And what the result Thaddd? 

It works!!! Problem solved!! Thank you so much!!

Nice to read :)
One last thing, for those who have the problem resolved with this fix, could you upload your player.log file in this thread (we need to check which system configurations are fixed).
in : User/YOUR_USER_NAME/Library/Logs/Unity/Player.log 
Thanks for your help!

Hi there,

Please check the latest preview patch 1.036, and let us know if this fixes the issues. Please also try to run the game with "fastest" settings

Cheers,

No changes to amount of crashing, diplomacy improvements not withstanding.

Hey LtDan! Yes, we are looking into all leads to fix these issues ;) 

Awesome. Thanks to your whole team for trying to full-on tackle these macOS bugs. Much more likely to continue buying your games knowing this is how you approach things.